Pengaruh Pengembangan Sumber Daya Manusia dan Budaya Organisasi Terhadap Perilaku Kewargaan Organisasi Pada PT Permodalan Nasional Madani (Persero) Unit Bisnis Mekaar Regional Tangerang

Abstract

The development of human resources and a good organisational culture is needed in order to create good organisational citizenship behaviour that is in line with the goals of the company or organisation. This research aims to determine the partial or simultaneous relationship between human resource development and organisational culture on organisational citizenship behaviour at PT Permodalan Nasional Madani (Persero) Mekaar Regional Tangerang Business Unit. The population of this study was 1,300 employees. using the Slovin formula, 93 people were used as the research sample. The data collection techniques used were questionnaires and interviews. Data analysis techniques used in hypothesis testing are Data Quality Test, Classical Assumption Test, Multiple Linear Regression Test, Coefficient Test, and Hypothesis Test, including t Test and F Test. Based on the results of data processing using the Statistical Package for Social Science using IBM SPSS Statistics software version 26, it was found that: (1) Human Resource Development has a significant positive influence on Organizational Citizenship Behavior, (2) Organizational Culture has a significant positive influence on Organizational Citizenship Behavior, and (3) it was found that there is a simultaneous influence between Resource Development behavior Human and Organizational Culture on Organizational Citizenship Behavior at PT Permodalan Nasional Madani (Persero) Tangerang Regional Mekaar Business Unit.